Frequently asked questions

Yes! Our showrooms in Coburg North (Melbourne), Woollahra (Sydney), and Adelaide (coming soon!) have a selection of stock, colour samples, and hardware options on display. Our design consultants are eager to help you create the perfect feature door for your home. All ASD doors are custom-made to measure. You can forward your door schedule, or we can assist you in designing a door that fits your space, achieves your design goals, and maintains functionality for your home. Please book an appointment via our website to ensure you don’t miss us, as we may be out on-site conducting installations!

The design process can vary—taking just a few days for some clients and several weeks for others. It all depends on how clear your vision is and how quickly you approve the shop drawings. Currently, our lead times for manufacturing are 12-14 weeks from the approval of shop drawings to delivery on site. If we’re able to deliver within a shorter timeframe, we’ll certainly do so. Installation times depend on the scale of your project, ranging anywhere from 1 hour to a few days.

Please fill out our quote submission form or send an email to enquiries@allsteeldesigns.com.au (enquiries@allsteeldesigns.com.au)along with: - Email and contact details - Project address / Postcode - Door schedule and/or design intent - Measurements (rough measurements) - Special requirements The more information you can provide, the quicker our Design Consultants can respond with an accurate quotation for your project. We may need to reach out to gather additional details to ensure the quote is as precise as possible.

Our design team is based in head office in Coburg North, Victoria, working closely with our manufacturing team in Guangzhou, China. From the initial design concept and functionality assessment of your door to the dispatch of our products, every item undergoes an extensive quality check to ensure it meets Australian Standards.

We sure do! We offer single, double, and even triple-glazed options in a variety of glass types, including clear LOWe, laminated, fluted, opaque, and tinted glass—plus more, all in varying thicknesses and toughened for durability. Since all ASD orders are custom-made, if you have a specific glass type required for your energy report rating, please let us know, and we’ll ensure it’s incorporated into your design.

Our doors and windows are certified to AS 2047 which is the mandatory minimum specification for the performance of windows and doors used in Australia. The Glass Standard AS 1288. Our products go through extensive tests such as Deflection Test, Air Infiltration Test, Operating Force Test, Water Penetration Resistance Test and Ultimate Strength Test to achieve the AS 2047 and are checked by legal Australian Compliance & Safety Service Experts. For a full list of the tests undertaken or to have your doors/windows retested please email us at info@allsteeldesigns.com.au

Yes. Our steel doors and windows come with a 5 year warranty against defects in material and workmanship with respect to the structural components. Please see our warranty section for further details.

Yes, we sure do. Within 5 business days of confirming your order, you will receive your shop drawings. Your drawings will show specific details such as dimensions, handles, joints, hinges, pivots, door openings etc. Your shop drawings will be used to manufacture your order, once approved changes cannot be made.

Oh dear! Unlike timber doors, steel doors cannot be amended or shaved down to size on site after fabrication. This is why it’s crucial to triple-check and review your shop drawings with your builder or installer before signing. Our manufacturing team fabricates directly from your signed shop drawings, and changes cannot be made once they are approved. At ASD, we live by the rule of “measure twice, triple-check drawings, and fabricate once!” In the unlikely event that your opening or requirements change on site, please give us a call, and we’ll do our best to assist.

We have three paint finishes available: • Hot galvanized zinc spray (our most popular) • Powder coat finish • Marine-grade Fluorocarbon (the highest and most durable of paint finishes)

The short answer is—every colour in the rainbow and more! At ASD, we offer an extensive range of colours, from classic matte black, white, and grey tones to more vibrant options like orange, green, and blue. You can view our entire colour range at our Coburg or Woollahra showroom, where one of our design consultants will assist you with colour matching to your chosen Dulux shade. During your consultation, be sure to explore our exclusive range of copper and bronze finishes, perfect for achieving an aged, warmer look—available only to ASD customers.

Yes! We use our in-house ASD installers for site measurements and installations in Victoria and Sydney only. If you are interstate or have a carpenter/builder already contracted for your project, they can install our products by following our installation directions. All ASD doors and windows arrive on site with your chosen glazing installed, along with all necessary hardware and accessories required for a safe installation.

Please refer to our After Installation Care (javascript:void(0))inscructions.

While we limit our number of collaborations, please feel free to send a detailed email with all the information on your project to info@allsteeldesigns.com.au for consideration.